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Regular business hours:  Monday through Friday, 8:30am - 5pm EST.

We have three options for you to field your questions and concerns. During regular business hours you can utilize our chat support via our website or contact our Call Center toll free at 877.591.3101. You may also use our the Contact Us page and submit the Contact Form. We also answer this portal during regular business hours and try to monitor your request when off for the weekend. 

Placing an Order

Our goal at Brownwood Acres is to make the ordering process as simple as possible. To make this process simple, we send out order confirmations the moment we receive your order. You can use this to verify your order has been received, the correct items were order and store the invoice number for your own records. 

Free Shipping - We are happy to offer free shipping. 

As stated, there is no shipping/handling fee. What you see is what you pay. Orders are processed and shipped in the order they are received. Most of the time, orders received prior to 1:00 pm (EST) on regular business days are shipped the same day they are ordered. Once your package ships, you will receive an email notification along with a tracking number. You can use this information to track your order to your door. If you notice an order is being held up, please reach out to us so we can contact the carrier and help expedite your orders delivery. 

Business days in transit from: EASTPORT, MI 49627

The map below shows the approximate travel time from our location to destinations across the US. Estimate your delivery time beginning with the day following your order placement. Business days are considered Monday through Friday. For example, if your order ships Wednesday and has a three-day transit destination, it would arrive on Monday.

Business days in transit from: EASTPORT, MI 49627

Shipping is provided by UPS Ground Service, FedEx Home Delivery, or the United States Postal Service - and is determined by the best shipping options and costs.

Returns

We are confident that once you become a FruitFast - Brownwood Acres customer, you'll be back. But don't stress out about trying something new. If you are not completely satisfied with any one of our Premium Juice Concentrates or Pure Fruit Supplements, return the unused portion within 90 days of purchase for a full refund.

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